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AI call center is off to a rocky start

Albany Times Union/hearst Newspapers | Hearst Newspapers | Getty ImagesArtificial intelligence may be the future of customer service, but some early consumer reviews suggest that, at least for now, you should prepare to be annoyed.…

McCormick buys Unilever food business

McCormick will buy Unilever's food business for a combination of cash and equity, in a deal that values the Unilever unit at nearly $45 billion, the two food companies announced.To purchase most of Unilever Foods' portfolio, including…

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