Salesforce (CRM) Q4 earnings report 2026

Salesforce shares were down close to 4% in pre-market trading on Thursday, after the customer service software maker reported healthy results, although its fiscal 2027 revenue view trailed Wall Street projections.

The downward moves on Thursday morning extended losses seen in extended trading Wednesday, after it published results for its fiscal fourth quarter, which ended on Jan. 31.

Here’s how the company did in comparison with LSEG consensus:

• Earnings per share: $3.81 adjusted vs. $3.04 expected
• Revenue: $11.20 billion vs. $11.18 billion expected

Salesforce’s revenue grew 12% year over year in its fourth quarter, according to a statement. It’s the company’s fastest growth rate in two years.

The company has allocated $50 billion for new share buybacks, “because these are some low prices,” CEO Marc Benioff said on a conference call with analysts. As of Wednesday’s close, Salesforce shares had fallen about 28% so far in 2026, while the S&P 500 index had gained 1%.

Net income of $1.94 billion, or $2.07 per share, increased from $1.71 billion, or $1.75 per share. Adjusted earnings per share excludes stock-based compensation expense, amortization of purchased intangible assets and restructuring costs.

Current remaining performance obligation, a sum of contracted but unrecognized revenue and unbilled amounts that will be recognized as revenue over the next year, came in at $35.1 billion. The figure was higher than StreetAccount’s $34.53 billion consensus.

Guidance for the fiscal first quarter included $3.11 to $3.13 in adjusted earnings per share on $11.03 billion to $11.08 billion in revenue. Analysts surveyed by LSEG were looking for $3.00 per share and $10.99 billion in revenue.

For the 2027 fiscal year, Salesforce called for $13.11 to $13.19 in adjusted earnings per share on $45.8 billion to $46.2 billion in revenue, which implies 10% to 11% growth. The LSEG consensus had $13.12 per share on $46.06 billion in revenue.

In recent weeks, investors have become increasingly worried that generative artificial intelligence models might dampen major software companies’ growth opportunities.

On Monday, IBM stock dropped 13% in its worst daily performance since 2000 after Anthropic published a blog post saying its Claude Code AI tool for developers can assist with modernizing code written in the Cobol programming language.

During the quarter, Salesforce released an AI-enabled Slackbot assistant in its Slack team communication app for paying clients. The company also completed its $8 billion Informatica acquisition and announced plans to buy marketing company Qualified. Informatica, a data management software company, contributed $399 million in revenue during the quarter.

The company now sees $63 billion in fiscal 2030 revenue, up from a target of over $60 billion it presented in October. Analysts polled by LSEG had been…