Hilton probes Minneapolis hotel that allegedly refused DHS, ICE agents

Hilton Hotels said it is investigating an independently owned Minneapolis-area property after the Department of Homeland Security (DHS) alleged law enforcement officers were refused service, a dispute that has renewed scrutiny of the company’s long-standing opposition to immigration-related activity at its hotels.

Emails shared on social media by DHS and U.S. Immigration and Customs Enforcement (ICE) appear to show staff at the Hampton Inn by Hilton Lakeville, Minnesota, telling people linked to DHS reservations that the property would not allow ICE or other immigration agents to stay.

A spokesperson for Hilton told FOX Business the company is investigating the incident and said the actions described do not reflect Hilton’s values.

“Hilton hotels serve as welcoming places for all. This hotel is independently owned and operated, and the actions referenced are not reflective of Hilton values,” the spokesperson said. “We are investigating this matter with this individual hotel, and can confirm that Hilton works with governments, law enforcement and community leaders around the world to ensure our properties are open and inviting to everyone.”

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The Hampton Inn by Hilton in Lakeville, Minnesota, where ICE says agents’ reservations were canceled, prompting a Hilton investigation. (Google Maps / Google Maps)

The spokesperson later reached out to FOX Business to reiterate that the Hampton Inn is independently owned and operated and that its actions do not reflect Hilton values.

“We have been in direct contact with the hotel, and they have apologized for the actions of their team, which was not in keeping with their policies,” the spokesperson said. “They have taken immediate action to resolve this matter. Hilton’s position is clear: Our properties are open to everyone and we do not tolerate any form of discrimination.”

The management company that runs the Hampton Inn, Everpeak Hospitality, also released a statement saying it is committed to welcoming all guests and operating in accordance with brand standards, applicable laws and its role as a professional hospitality provider.

“Everpeak Hospitality has moved swiftly to address this matter as it was inconsistent with our policy of being a welcoming place for all,” Everpeak said. “We are in touch with the impacted guests to ensure they are accommodated. We do not discriminate against any individuals or agencies and apologize to those impacted.”

The Hampton Inn came under scrutiny after ICE said reservations made by its agents were canceled, prompting ICE and DHS to publicly question the hotel’s actions.

ICE shared an email string on X, posting, “Hey @HiltonHotels – why did your team in Minneapolis cancel our federal law enforcement officer…