Taco Bell woos younger crowd with Live Más Café flashy beverages
IRVINE, Calif. — Taco Bell is going all in on beverages, starting with its Live Más Café concept.
The Yum Brands chain unveiled the drink-focused store format last December, with the first location in Chula Vista, California. Ten months later came the second location, near the University of California, Irvine campus. By the end of the year, Taco Bell is projecting that it will have 30 Live Más Cafés in its portfolio, across Southern California, Dallas and Houston.
Unlike McDonald’s now-defunct CosMc’s spinoff, which had its own standalone locations, the Live Más Café lives inside existing Taco Bell restaurants. Customers order at kiosks and can watch the “bellristas” assemble their drinks from behind the designated counter, which takes prime real estate in the store. The drink menu includes a range of beverage options, from blended coffees to lemonade-based drinks.
The beverage-focused concept is supposed to help the Mexican-inspired chain reach its goal of generating a $5 billion drink business by 2030. Taco Bell first disclosed that target in March at an investor day, where the chain shared more about its plans to keep growing as it fuels Yum’s operating profit growth.
So far this year, Taco Bell has sold more than 600 million beverages, up 16% from the year-ago period, according to the company. More than 60% of the chain’s orders this year have included a drink, Taco Bell said.
“I think drinks are big right now because I think people are really craving unique, interesting flavors in their beverages, and we hear that all the time from our consumers,” said Liz Matthews, global chief food innovation officer for Taco Bell.
Center stage
Taco Bell’s Live Más Café.
Courtesy: Taco Bell
Stepping inside the Irvine location, the Live Más Café beverage station is the clear star.
Most of the self-order kiosks are positioned in front of the station’s long counter. Customers have a free view of the “bellristas” making their specialty drinks, unlike the restaurant’s other employees who assemble Crunchwrap Supremes and Chalupas hidden from sight.
Digital menu boards across the restaurant highlight the beverage offerings. The drink menu spans four distinct categories: churro chillers, specialty coffees, refrescas and “bellrista favorites.”
The churro chillers are creamy and cold milkshakes topped with churro chunks. The specialty coffees come either hot, iced or blended as a “chiller.” Brightly colored refrescas use either lemonade, green tea or Rockstar energy drinks as the base for their fruity flavors, such as strawberry passionfruit or mango peach. And the “bellrista favorites” include seasonal options, such as the autumnal caramel apple empanada churro chiller, which incorporates blended chunks of Taco Bell’s apple empanada.
When crafting the menu, Matthews and her team tried to stick to the chain’s Mexican-inspired roots, but she said Taco Bell will always have a “playful spirit.”
And while the Live Más Café offers plenty of options with a variety of…
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