Walmart AI details leaked during Microsoft Build conference

Microsoft AI security chief Neta Haiby showed a confidential Teams chat to a room full of people on Tuesday, revealing details from the company’s artificial intelligence plan for Walmart, according to materials viewed by CNBC.

Protesters interrupted the Microsoft Build session on best security practices and Haiby switched her screen share amid the ruckus, showing that Walmart, one of Microsoft’s most significant customers, was “ready to ROCK AND ROLL with [Microsoft’s] Entra Web and Al Gateway.”

The message, posted by Leigh Samons, a principal cloud solution architect at Microsoft, detailed the process for how Microsoft would go about integrating its technology into Walmart’s processes.

It also said that one of Walmart’s tools needed extra safeguards.

“MyAssistant is one they build that is overly powerful and needs guardrails,” the message said, referencing a tool Walmart created and built last summer that “leverages a unique build of Walmart proprietary data, technology and large language models in Azure OpenAI Service,” according to a January press release.

The tool helps store associates summarize long documents, create new marketing content and more, per the release.

The internal Teams message also cited a “distinguished” AI engineer at Walmart as saying, “Microsoft is WAY ahead of Google with Al Security. We are excited to go down this path with you.”

The Verge was first to report on the AI plans. CNBC has reached out to Microsoft and Walmart for comment.

The protest singled out Sarah Bird, Microsoft’s head of responsible AI who was part of the Build panel with Haiby. Haiby herself was formerly a member of the Israeli Defense Forces, according to a years-old Tumblr page viewed by CNBC.

Haiby did not immediately respond to a request for comment.

“Sarah Bird, you are whitewashing the crimes of Microsoft in Palestine,” Hossam Nasr, an organizer with the group No Azure for Apartheid, said, continuing, “How dare you talk about…” before the livestream audio was muted.

Nasr was one of the Microsoft employees terminated last year after planning a vigil for Palestinians killed in Gaza.

The protest and the reveal of Walmart’s AI plans followed another disruption earlier that day at Microsoft’s Build developer conference in Seattle when an unnamed Palestinian tech worker disrupted a speech by Jay Parikh, Microsoft’s head of CoreAI.

“Jay, you are complicit in the genocide in Gaza,” the tech worker, who did not wish to share his name for fear of retaliation, said. “My people are suffering because of you. How dare you. How dare you talk about AI…