Ticketmaster says customers’ credit card information affected by data

Ticketmaster is notifying customers about a “data security incident” that may have leaked their personal information.

The ticket-selling company wrote in an email to customers that it recently discovered an “unauthorized third party” obtained information from a cloud database hosted by a third-party data services provider between April 2 and May 18. 

“The personal information that may have been obtained by the third party may have included your name, basic contact information, and payment card information such as encrypted credit or debit card numbers and expiration dates,” the email read. 

The email says Ticketmaster is investigating the incident and co-operating with U.S. federal law enforcement authorities. 

“We are fully committed to protecting your information, and deeply regret that this incident occurred,” it said.